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Overall approach: Convert away from cancellation and offer opportunities for growth/ increase revenue
This approach is perfect for actually working with the client to address their fears and concerns, to come alongside as a partner and problem-solve.
We’ve had two great contributions to this approach:
Alex Martines has contributed “The Care Plan Cancel” email script which helps clients understand the value of the plan and convert them back to the plan.
Mike Killen of Sell Your Service has provided a full video instruction and email script with the same intention, to convert them back to the care plan position as a partner for growth.